Code of ethics/rules/policies
Enjoy your stay and help us maintain the exceptional environment and water quality of Lac des Trente-et-Un-Milles by observing the following good practices:
General information
- Get ready for your stay! (Bad weather, emergencies, etc.);
- Be respectful of other users and mindful of the quality of their experience;
- Concentrate your activity where vegetation is absent;
- Camp only on sites identified for this purpose;
- Minimize the traces and impacts of your passage. Do not build structures or furniture;
- Empty the dishwater away from the bank;
- When your pets are allowed, make sure you have control of them at all times and make sure you pick up all the feces.
Waste management
- Minimize waste; and
- Keep waste away from animals;
- Collect all your waste and dispose of it in the bins provided for this purpose at the launches
- Leave the site clean to your departure
Food
- Never throw leftover food in the water;
- Never feed the animals;
- Pack unused food and keep it out of reach of animals;
Wood and campfire
- Use wood already provided on your site, ground-collected deadwood or driftwood;
- Never clear or cut green wood;
- If you bring your own wood, make sure it is locally sourced to prevent the spread of disease
- Never mutilate living trees by removing bark or placing nails;
- Use existing fire sites;
- Watch your fire at all times;
- Do not dispose of waste at fire sites;
- Make sure your fire is properly extinguished before leaving
Sanitary pratices
- Use the dry toilets;
- Do not dispose of waste in dry toilets (plastic, diapers, sanitary towels, etc.);
- Use soap away from the bank;
- Use only biodegradable soap;
Our camping and ready-to-camp cancellation policy:
- More than one month in advance: the first night only will not be refunded;
- 30 days to 8 days: 50% of the reservation;
- 7 days and under: no refund;
- For all site or date changes, a 8,50$ fee is added to the cancellation fees mentionned above.
Our cancellation policy at suites in Hostel:
- Up to 4 days in advance: $8,50 cancellation fee;
- 3 days in advance and less: the first night will not be refunded.
- Note that the refund will be made directly on your credit card.